Terms of Use

This translation is provided for information only. The Turkish text is legally binding.

1. Parties

These Terms of Use (the "Terms") are made between ALANYA TEKNOLOJİ GELİŞTİRME MERKEZİ A.Ş. ("Alanya TEKMER" or the "Company"), Tax ID Number 0481771914, located at Kestel Mah. Üniversite Cad. No: 86/3 Alanya / Antalya, Türkiye, and the individual or legal entity using the Services (the "User"). The Company is the operating organization of the Alanya Technology Development Center (TEKMER) under the KOSGEB İŞGEM/TEKMER Support Program.

2. Subject and Scope

These Terms govern the use of the alanyatekmer.com website, the portal.alanyatekmer.com portal and the Alanya TEKMER mobile app (together, the "Services"). The Services cover applying to TEKMER and tracking applications, committee reviews, document, employee, project, rent, reservation and support processes of TEKMER companies, and announcements and information.

By accessing the Services or creating an account, the User confirms having read and accepted these Terms. The TEKMER contract and the rent contract signed separately with companies admitted to TEKMER are distinct from these Terms; in case of conflict, the provisions of those contracts apply.

3. Account and Security

• To create an account and use the portal, you must be at least 18 years old and have full legal capacity. A User acting on behalf of a legal entity confirms being authorized to represent it.
• The User is responsible for keeping the email address, password and verification codes sent by email confidential, and for all actions taken through the account. The account may not be transferred to or used by anyone else.
• A User who suspects unauthorized use of the account must report it immediately to [email protected] and change the password.
• In the mobile app, an account can stay signed in on only one device at a time; signing in on a new device ends the session on the previous device.

4. Accuracy of Information

The User accepts that application, company registration, employee and project information and uploaded documents are accurate, complete and up to date, and that personal data of others is shared only lawfully and after informing those persons as required by Law No. 6698. The declaration of accuracy accepted during application and company registration forms an integral part of these Terms.

This information is reported to KOSGEB under the İŞGEM/TEKMER Support Program and forms the basis of decisions under the support program. If false information is provided, the Company may reject the application, suspend the account and exercise its rights under the relevant contracts; the User is liable for any resulting damage to the Company or third parties. If the information changes, the User must update it through the portal or by notifying the Company.

5. Acceptable Use

When using the Services, the User agrees not to:

• Share content that violates the law, public order or public morals,
• Impersonate another person or upload another person's documents or information without permission,
• Attempt to bypass the security of the Services, access data without authorization, or scan or overload the systems,
• Collect data with automated tools or copy the Services for commercial purposes without the Company's permission,
• Upload files containing malware or unlawful content,
• Use support requests and contact channels for purposes other than those intended.

6. Uploaded Content

The User is legally responsible for documents, images and text they upload. While retaining their rights in this content, the User authorizes the Company to use it only to provide the Services, review the application, meet support program obligations and keep records as required by law. A company logo and description that the User has approved for publication may be shown on the website to present TEKMER companies. The Company may remove content that breaches these Terms or the law.

7. Intellectual Property

Rights in the design, software, text, logos and other elements of the Services belong to the Company or its licensors. The User receives only a personal, non-transferable and non-exclusive right to use the Services in line with these Terms. Rights in projects and business ideas submitted with an application remain with the User; the Company and committee members use this information only for review and support program purposes and keep it confidential.

8. Limitation of Liability

• The Company takes reasonable care to keep the Services running without interruption or error. It is not liable for disruptions caused by maintenance, updates, infrastructure or service provider outages, force majeure, or problems with the User's own device or connection.
• Information on legislation, support and incentives on the website is for general information only and is not legal or financial advice. Official sources prevail for current legislation.
• Application results are determined through the review processes of the relevant committees and the KOSGEB rules; submitting an application does not mean it will be accepted.
• Except in cases of intent or gross negligence and where mandatory law provides otherwise, the Company is not liable for indirect damage or loss of profit. This provision does not limit rights under Article 115 of the Turkish Code of Obligations No. 6098 or the rights granted to consumers under Law No. 6502 on Consumer Protection.

9. Changes to the Services

The Company may change the scope and operation of the Services and these Terms in line with legislation, the support program or technical requirements. Changes to the Terms take effect when published on this page; changes that materially affect the User's rights are also announced through a portal notification or email. Continuing to use the Services after a change means accepting the current text.

10. Suspension and Termination

The User may request closure of the account at any time. The Company may suspend or close an account in case of a breach of these Terms or the law, false information, a security risk, or the end of the TEKMER contract. Closing the account does not prevent the retention of records required by law or obligations arising from other contracts between the parties.

11. Personal Data

Personal data is processed under the Personal Data Protection Notice and the Privacy and Cookie Policy.

12. Notices and Evidence

Notices between the parties are sent to the email address registered in the User's account or as portal notifications, and to the Company at [email protected]. The User must keep the email address up to date. Under Article 193 of the Code of Civil Procedure No. 6100, the Company's electronic records are conclusive evidence for Users who are merchants; for other Users they constitute evidence, without prejudice to the right to submit counter-evidence.

13. Governing Law and Jurisdiction

These Terms are governed by Turkish law. The courts and enforcement offices of Alanya have jurisdiction over disputes arising from these Terms. Users who are consumers retain their right to apply to Consumer Arbitration Committees and Consumer Courts.

14. Effective Date

These Terms consist of 14 sections and take effect on September 24, 2026.

Last updated: September 24, 2026